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Privacy and Personal Data Protection Policy
(applicable to users who make a reservation)

Data Controller:
The Local Accommodation establishment responsible for providing the requested hospitality service. Our identification and contact details are available on the website used to make your reservation or to submit inquiries. These details are also included in the invoice that will be sent to you.

Data Compliance Officer:
For further information or clarification on matters addressed in this Privacy Policy, please contact Guestcentric at +351 210 360 906 (call to the national landline network).

User:
The person who filled in the reservation form or any other related documentation.

Purpose:
The data provided through this form is processed for the purpose of managing the reservations made by the user and/or responding to inquiries and requests submitted.

Legal Basis:

• Necessity for the execution of the contract with the user or to take steps at the user’s request prior to entering into the contract.

• The user’s consent, given by checking the acceptance box of the Terms and Conditions, of which this Privacy Policy is an integral part.

Duration:
The data provided will be stored for the period necessary for managing the reservation and the requested hospitality services. After the completion of this management, the data will be kept for a period of six (6) months. If the user has consented to receive marketing and/or commercial information, the data will be kept until the consent is revoked.

Data Processor:
The Guestcentric Group partner (www.guestcentric.com) has been contracted to manage the reservation system. Guestcentric acts under our authority, with a contract in place defining the rules for data processing and ensuring compliance with applicable legislation.

Third-Party Data:
If the user provides personal data of third parties, they assume responsibility for such action and for obtaining the respective consent to share that information.

Data Transfer:
Personal data will not be transferred to a third country outside the European Economic Area (EEA), ensuring compliance with current data protection regulations.

Data Subject Rights:
Data subjects may exercise their rights of access, rectification, cancellation, and objection by sending an email or postal communication to the contacts indicated on our booking website and invoices.

Supervisory Authority:
If a data subject believes their rights have been violated, they may file a complaint with the competent supervisory authority of their Member State. More information available at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en.

Privacy & Cookies

1. What are Cookies?
Cookies are small text files stored on your computer, tablet, smartphone, or other similar device. They contain information about your browsing and allow us to improve your online experience. They are essential for functionalities such as facilitating navigation, understanding user interaction with the website, and offering advertising tailored to your interests.

2. Types of Cookies Used
Cookies can be classified according to their source and purpose:

• First-party cookies: Managed by the website you are visiting.

• Third-party cookies: Managed by entities external to the website.

In terms of functionality, cookies can be:

• Technical (strictly necessary): Ensure the essential functioning of the website.

• Functional or personalization cookies: Allow user preferences to be remembered, providing a smoother and more customized experience.

• Analytical cookies: Assess usage statistics and help optimize website performance.

• Advertising and behavioral advertising cookies: Personalize ads based on the user’s browsing habits, making the experience more relevant.

3. Cookie Management
You can configure your cookie preferences in the settings panel accessible on our platform or disable them in your browser. However, disabling cookies may negatively affect your browsing experience.

4. Use of Cookies
The cookies stored on our platform are used exclusively by us, except for those identified as third-party cookies, which are managed by external entities for specific purposes.

For more information on the processing of your data, please consult our Privacy Policy, available on our platform.